Sunday, December 27, 2009

Measuring Opportunity

In a recent post, I discussed 'compulsory voting' as a powerful tool for measuring opportunity. It is important to note that 'compulsory voting' only mandates that you demonstrate your opportunity to vote, and does not compel you to vote.

Some theorists suggest that democracy is not something that everyone should participate in :
"The effective operation of a democratic political system usually requires some measure of apathy and noninvolvement on the part of some individuals and groups." - Samuel P. Huntington
There is a perception [Noam Chomsky][Andrew Gelman] that Huntington was proposing a ruling elite - a minority rule in which (as Chomsky puts it) '... the peasants cease their clamor'. From such a perspective it is hard to extract the idea that Huntington saw that everyone should be given the opportunity to participate. The observation on its own, however, could appear to be a pragmatic expression of the statement - 'One should not be compelled to participate, but one should have the opportunity to participate'. To my mind, the latter holds more importance than the former, and thus we arrive at a middle ground ('compulsory voting'), where your participation is required only to the degree that your opportunity is reliably measurable. Alternate mechanisms of measuring opportunity may reduce this burden of compulsory participation.

To this point we have been talking about representative, liberal democracy - where an elected minority have the power to implement policy, under the assumption that they will do so in accordance with the policy platform on which they ran to obtain the mandate of the people. This mechanism is a solution to the scalability problems of direct democracy - i.e. not everyone can have a say on all things all of the time.

Samuel Huntington might observe the solution to another perceived problem - not everyone should have a say on all things all of the time. He might argue that this is a positive side effect of our solution to the scalability problem. There are many reasons why we might want to solve the second problem - some decisions need to be made quickly, some decisions need to be made with expert advice, and some decisions have subtle implications that are not easily perceived without a detailed awareness of the problem.

Largely, in modern democracy, the people do not make policy decisions, for both scalability and pragmatic reasons. For example, an Australian citizen gets two opportunities to do so - voting in elections (Federal, State and Local), and voting in referendums. The opportunity to participate directly in policy decisions beyond this is very difficult to perceive [media][lobbying][big business][nepotism][etc.] - and the transparency of those policy decisions is very often questionable.

It is in this space that Gov 2.0 provides new opportunities for our democracy - public participation in policy. It increases our opportunity to participate at a fine grained level in a far wider range of policy decisions.  It offers us new opportunities to solve the scaling problem.

Of course we also have the problem of pragmatism - who should be eligible to participate? Eligibility to vote is generally determined by citizenship, age and residential address. Becoming eligible to participate in policy at a finer level may not be so trivial - a formal qualification or previous experience might be required. Expert labs offers some insight in to this aspect of policy making. To reliably extend this participatory model to everyone, we must be able to measure the opportunity to obtain the necessary qualifications or experience. And here we see a key element of 'opportunity to participate' - measuring opportunity is hard, even when the rules are very simple, such as for voting. Measuring opportunity when the eligibility criteria are more complex will be even harder.

Almost by stealth, we have begun to discuss two elements of opportunity -
  1. Opportunity to become eligible to participate - women were denied this opportunity until recently
  2. Opportunity to participate once you are eligible - afghani citizens were denied this opportunity under threat of violence
One might observe that these are essentially the two elements of suffrage. However, suffrage applies only to the right and opportunity to vote, and not to more complex processes such as policy making.  Point 2 is largely unchanged in both situations, however point 1 takes on a different meaning - eligibility might be earned, rather than an inviolable right, and we must now measure a group or individual's opportunity to become eligible - we can no longer wave the wand of universal suffrage to satisfy eligibility.

Of course policy making doesn't happen once every four years - it happens in real time, all the time - which is why Web 2.0 is such a great fit. Surely we can't show that everybody had all their opportunity, all the time - in fact we can largely guarantee that they didn't. With government as a platform - a system available on the internet, in the cloud - we have the potential for a new means of 'turning up', of proving your opportunity: log in periodically. This mechanism is a little strange - and highlights vividly the difference between turning up to the polling station on the one hand, and submitting your vote on the other - the former demonstrates that opportunity, while the latter exercises that opportunity. It is a convenient coincidence that they are one-to-one. By logging in to the government platform you could demonstrate your opportunity to do many things - everything the platform offers - a one-to-many scenario.

This also highlights the converse situation - the reason why people are opposed to 'compulsory voting'. Requiring every citizen to log on to a government system periodically is an extreme version of turning up to the polling station - and feels much more restrictive - or does it? If, instead of turning up to the polling station on a designated day for each compulsory election, you could go to your local library, or sit at your desk at home - wouldn't that be easier?

There are a great many additional considerations, especially related to identity [Andy Oram][Gadi Ben-Yahuda], but one of the things we will need to consider is the opportunity to participate in Government as a Platform, and how we measure that opportunity - especially when the requirements for participation are more complex than how old you are and where you live.

Wednesday, December 23, 2009

'Compulsory Voting'

This is a topic that I often have long discussions over.  From my perspective the arguments for 'compulsory voting' are many, and those against are few, and weak.  As an Australian citizen, I'm familiar with a 'compulsory voting' system, where eligible citizens are fined for failing to show up at the polling station.

Why the quotes around 'compulsory voting'?  Well, because its not voting that is compulsory, but registering that you had the opportunity to vote.  It is perfectly legal to turn up to the polling station, have your name crossed off, and deposit an unmarked ballot paper. 'Compulsory voting' suffers badly from a poor name that not only fails to convey what it represents, but also conveys something that it does not represent.

Arguments for 'compulsory voting':
  1. Demonstrating opportunity to vote - a democratic system where some eligible citizens are denied the opportunity to vote is not functioning correctly. In a voluntary voting system, how do you tell the difference between someone who chose not to vote and someone who was unable to vote? We see examples in US elections of some voter segments being unable to vote due to lack of electoral resources, or worse, strategic removal of resources to commit fraud. Whether this is fact or fiction is beside the point - we can't tell the difference between those who did not get the opportunity to vote, and those who got the opportunity, but chose not to exercise it. Assuming you are correctly registered, a 'compulsory voting' system will ask you to explain why you didn't attend a polling station, and fine you if you cannot do so.
  2. Undermining intimidation - it may be the case that opportunity to vote exists, however third parties place an eligible citizen under pressure not to vote.  We see this in Afghanistan where the Taliban threaten physical harm to those who vote.  It is also the case that some elements of society are put under pressure not to vote for religious or cultural reasons.  While 'compulsory voting' will never remove intimidation, it provides a powerful weapon against its effectiveness.
  3. Accurate Representation - Society places huge demands on our time, and for some people, those demands are much greater than for others. It seems incredibly idealistic to assume that in a voluntary election the people who vote are those who wanted to, and the people who don't vote are those who didn't want to. In a voluntary election, it seems obvious that the proportion of people who vote will be skewed towards those who find it easier. People working two jobs, single parents, handicapped and disabled, people very distant from a polling station, people with large families, with sick children (the list goes on) may find it difficult to vote. None of these groups are by definition any more 'apathetic' than any other group, but I'd put money on them being less represented. These groups often only have time for things which are compulsory. This argument essentially says that with 'compulsory voting', the less able and less well-off are more effectively represented.
  4. Separating apathy and laziness - Surely those are synonyms, right? In some contexts, perhaps, but to me, apathy means 'I don't care', while laziness means 'I can't be bothered'. I'm going to approach this discussion from personal experience. I have spent a lot of my adult life in the UK, where I am also a citizen with the right to vote, and where voting is voluntary.  I've had many political conversations, on numerous occasions with people who are well aware of the political landscape and what is going on. These discussions are often deep and heated, with a very broad range of well constructed analyses. These people are keenly interested in politics. It is extraordinary how many of them don't vote.  Since I'm talking from personal experience, I should point out that I have only voted in one UK election, despite being eligible since 1996, and living here for roughly half that time.  So, anecdotes about others aside - I have the opportunity to vote, I'm not politically apathetic, but I don't vote. What's going on? Well, I'd say a bit of point 3, a bit of laziness and a bit of point 5.  It's amazing how much you can find to do on a Saturday instead of going to the polling booths.  I wonder how many people reading this haven't voted at every opportunity, yet do not consider themselves politically apathetic?
  5. Fighting the perception that one vote doesn't make a difference - every sensible person knows that democratic elections are won by tallying all the votes and determining the winner - sometimes according to a ludicrously complex representational system - but the basic principle is there. It is plainly obvious that your vote counts (assuming no fraud - 1, 2, 3), yet you just can't fight that feeling, on election day, that it won't make a difference whether you turn up or not. The polls say 'Candidate A' by 2.5% - that's like a gazillion votes - if I don't turn up it will be a gazillion minus one. It is so easy to justify not turning up - our brains just can't cope with the logic of operating in a group of that size. We see the same psychology with conservation efforts - nobody wants the world to frizzle or choke, but drawing any relationship between switching a light off and an effect on the larger environment is just about too much for our brains to cope with. We have to work hard to apply the logic, even though we know it must be true. 
Arguments against compulsory voting:
  1. Voting is a Civil Right, not a Civil Duty - I'm happy with that definition - you shouldn't be forced to vote. Handy, then, that 'compulsory voting' doesn't force you to vote. What is a necessity, however, is knowing that everyone who was eligible, and wanted to vote had an opportunity to do so. Right now, our best chance to achieve that is making it compulsory to demonstrate your opportunity. If we could find a solution that didn't require you to physically turn up on election day, that would be great, but for now its the best we have. 'Compulsory voting' delivers on all of the above arguments, while still offering your civil right to (or not to) vote. This argument is saying that you shouldn't have to do stuff if you don't want to. Well, you have to pay taxes, you have to drive on the correct side of the road, you have to avoid the urge to hit people. Saying 'Hey, I could have voted if I wanted to', doesn't seem much, and arguing against it seems a touch pedantic, especially looking at all the benefits.
  2. It isn't easy to deliver, or enforce - This is very true. In Australia, compulsory voting relies on the accuracy of the electoral roll - this ensures that your name is on the list when you turn up to the polling station. You also need to be able to prove who you are, and where you live. If you don't turn up you get fined - but the fine notice is sent to the address on the electoral roll. Keeping the electoral roll up to date requires constant maintenance, and something that can never be done completely. If you never enrol, then you'll never be fined for not turning up - but of course you can't vote unless you're on the roll. A lot of effort is made by the government to keep the roll up to date, and the process is fairly simple. That's in Australia - and in the global context, life ain't hard in Australia (for most people). Apart from a protracted effort to destroy the culture that first occupied Australia, the most civil unrest Australia has experienced appears to be a couple of small riots (1, 2). Implementing 'compulsory voting' in places where things aren't so stable could be a real challenge. This argument is, however, a falsehood. If we ran our society on the basis that we should only do what is easy, and not what is right, then we'd have, well, hmmm... something like what we have now. We've just seen in Copenhagen how doing hard things can be tough - even when they are right. We need to do hard things, and we shouldn't avoid them because they are hard. This argument says we shouldn't do 'compulsory voting' because it is too hard, and that's not a sufficient, especially when we begin to reap the benefits even when the implementation is not perfect.
  3. Uninformed, ignorant, or apathetic people shouldn't be deciding our government - 'people like X shouldn't be voting' - sounds pretty bad - just having a list is a recipe for real problems. I'd first say that using failure to vote as a discriminator for anything is useless. As discussed above, the people who don't vote when voting is voluntary fail to do so for many reasons, and can not be identified as fitting into any specific category other than 'those who didn't vote'. Lets look at it from another angle though - would our world be better if everything were decided by a benevolent, altruistic genius - the benevolent dictator, or enlightened despot? Perhaps all our efforts should be put into finding benevolent dictators. What would be the process for finding such a person? Would everyone get a say, or just some people? Perhaps the despot could choose their successor, or some other mechanism might be used? When looking at these options, we realise that all our political systems, in one way or another, represent a search for the enlightened despot. Our Leader. Of course most systems have worked out by now that we have to limit the powers of our enlightened despot, in case we get it wrong and he turns out to be just a despot, or even worse - a malevolent despot. In the US, the president may only serve 2 terms, and many people are currently very thankful for that limitation. So how does all this relate to the argument that some people shouldn't vote - that representation of ignorance is bad for the political process? Only that one man's ignorance is another's enlightenment - and that everyone is affected by the government that is elected - 'ignorant' or 'informed'. This argument boils down to 'I only want people to participate if they are likely to agree with me', or worse 'I know better than you do what's best for us'.  It's a false argument.
It is important to note that there are a great many arguments against being forced to vote - 'don't like the candidates', 'can't trust the media', 'nothing ever gets done', etc.  These are not arguments against demonstrating your opportunity to vote, and therefore not arguments against 'compulsory voting'.  'Compulsory voting' does not compel you to vote.

In the end, it all boils down to how we measure opportunity to participate.  We need to start talking about measuring opportunity, not 'compulsory voting' or voluntary voting.  Finding new, less intrusive and more powerful means to measure our capacity to participate must be a goal for an evolving democratic process.

Thursday, December 10, 2009

What is Gov 2.0?

To answer this question, we must first ask 'What is Gov 1.0'?  Our initial reaction might be to talk about service provision - Health, Education, Infrastructure, Treasury, Law, Security etc.  However all these things are just side effects of the policy process -

- Agenda Setting
- Assessment of Alternatives
- Policy Making
- Policy Delivery
- Measurement
- Refinement

It is these that we are influencing when we shake the vending machine - be it 1.0, 2.0 or squared, be it socialist, communist, a democracy, monarchy or autocracy. Thus, with Gov 2.0, a core goal must be to improve the quality of, and capacity for public participation at this level.  It is here that transparency and involvement  are most critical.

With that background, how would services like this appear?

Gadi Ben Yahuda recently wrote 'The Future of Gov 2.0: Law By Wiki?'.  It touches on a part of Gov 2.0 that seems to be missing in many discussions, and which I highlighted in a previous post - public participation in the policy process.  It's not about contacting your local member through facebook, or subscribing to their tweets - it's about having the facility to actually make direct contributions as an individual.

Seeing a wiki as a tool for policy creation is an excellent first step, because it makes an absolutely crucial observation - policy management is knowledge management.

Perhaps this vision of public participation in the policy process lies beyond Gov 2.0 - Gov Squared?  Andrea DiMaio listed four facets of Web 2.0 in government and certainly explicit means for public participation in the policy process are absent.  Perhaps it is implicit - deliver these facets, and we achieve improved public participation in the policy process.  To me though, it's the Web 2.0 version of the government we already have, and true involvement in the actual policy process is only fractionally closer.  We remain firmly rooted in representative government as our only means - something largely driven by past technical constraints on a scalability problem - a problem that is dissolving before our eyes.
'It has been said that democracy is the worst form of government except all the others that have been tried' - Winston Churchill
On the horizon is a world where we can form ad-hoc representative structures, even choosing to represent ourselves.
'If liberty and equality, as is thought by some, are chiefly to be found in democracy, they will be best attained when all persons alike share in the government to the utmost.' - Aristotle
Perhaps it is time not only for technological advancement, but to consider the emerging potential for evolution of democracy itself.

Building a Better Vending Machine

While positing the question 'What does Gov 2.0 mean to you?', Tim O'Reilly asks
'How do we get beyond the idea that participation means "public input" (shaking the vending machine to get more or better services out of it), and over to the idea that it means government building frameworks that enable people to build new services of their own?'
He's pointing toward Government as a platform.  We are always going to be shaking the vending machine - it's the citizen:government relationship.  To my mind, 'Government as a platform' is about building a vending machine that provides greater diversity in the ways it can be shaken, and responds more effectively when it is shaken - adding capabilities organically so that we don't always need to shake it to get what we want.  In a world of seemingly infinite collaborative possibilities, we need to take public input to the next level - to create a government that is inherently participative, transparent and responsive.

Here's an interesting conundrum - What proportion of our government can be delivered through 'Government as a platform'?  Are there services for which it is not suited?  If 'Government as a platform' is a government service, can this service be delivered through the platform?  Can we build a platform that enables the delivery and maintenance of all government services, including the platform itself?  Now that would be a pretty cool vending machine - where citizen and government are one, and shaking the machine means shaking ourselves.

Friday, November 20, 2009

Public Participation in Policy - PPP

For this year's Web 2.0 Summit, Tim O'Reilly and John Battelle produced a white paper defining 'Web Squared' - their next evolutionary step beyond Web 2.0. It's about the opportunities for harnessing our collective intelligence. Data in context, in real-time. It's about seeing the web as a conduit for making real things happen in the real world, in ways that couldn't possibly occur without it.

This is the first example of web squared from the above white paper:
'The election of Barack Obama has demonstrated how the Internet can be used to transform politics. Now, his administration is committed to exploring how it might be used to transform the actual practice of governing.
The US Federal government has made a major commitment to transparency and open data. now hosts more than 100,000 data feeds from US government sources, and the White House blog is considering a commitment to the 8 Open Data Principles articulated by a group of open data activists in late 2007. There’s a celebration of the successes that many are now calling "Government 2.0." We’d love to hear about Government 2.0 success stories from around the world.
But in his advice on the direction of the Government 2.0 Summit Federal CTO Aneesh Chopra has urged us not to focus on the successes of Web 2.0 in government, but rather on the unsolved problems. How can the technology community help with such problems as tracking the progress of the economic stimulus package in creating new jobs? How can it speed our progress towards energy independence and a reduction in CO2 emissions? How can it help us remake our education system to produce a more competitive workforce? How can it help us reduce the ballooning costs of healthcare?'

There are a number of points to take from this -
  1. The provision of data in context, with semantic meaning, is the main achievement to date e.g. . This delivers transparency on what's already happened, and to a lesser degree on what's happening.
  2. We are now looking at how we can go further than simple data provision, to solve problems - to act on this information. Not only transparency, but application.
  3. We are looking at application in terms of achieving actual policy outcomes.
  4. If you read between the lines - we need to create the means to crowdsource involvement in the  policy process - discussion, definition, implementation, communication, review and measurement. Transparency not only on what's happening, but on how and why things happen.
Provision of government data and services is really just the tip of an iceberg - the real value will come when we can provide the capacity for transparency of, and participation in the entire policy process. The complexity of the policy process is immense - it makes sense to start with data and services, but the vision for Gov 2.0 will inevitably be PPP. There is no doubt that Tim O'Reilly is heading in the right direction when he talks about government as a platform.

It is no surprise that we currently use a representational system to manage our democracy - fine grained public participation in the policy process is a deeply complex vision.  It is a whole new paradigm for our democracy - the ultimate crowdsourcing endeavour, and one that is only now becoming feasible as we enter the world of 'Web Squared'.